Privacy Policy

Privacy Policy

Last Updated : [09/07/2023]

This Privacy Policy ("Policy") outlines how Correct Steps Education Institute ("Institute," "we," "us," or "our") collects, uses, and protects your personal information when you access our website and use our services, including stenography courses and preparation for SSC exams ("Services"). This Policy also explains your rights regarding the information we collect. By accessing our website and using our Services, you consent to the terms of this Policy.

1. Information We Collect
   1. Personal Information: When you enroll in our courses or interact with our website, we may collect personal information such as your name, email address, phone number, postal address, and payment details. We only collect personal information that is relevant and necessary for providing our Services.
   2. Automatically Collected Information: We may automatically collect certain information about your device, browsing actions, and patterns, such as your IP address, browser type, referring/exit pages, and operating system. This information is collected using cookies and similar technologies and is used for analytics purposes to improve our Services.
2. Use of Collected Information
   1. Providing and Improving Services: We use the information we collect to provide and improve our Services, including processing enrollments, delivering course materials, and personalizing your learning experience. We may also use the information to communicate with you regarding course updates, promotions, and relevant educational content.
   2. Payment Processing: We use Razorpay as our payment gateway. Your payment information is securely processed by Razorpay, and we do not store or have access to your full payment details. Please refer to Razorpay's privacy policy for more information on how they handle your payment information.
   3. Internal Purposes: We may use the collected information for internal purposes, such as data analysis, research, and improving the effectiveness of our marketing and advertising efforts.
   4. Legal Compliance: We may use or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Information Sharing
   1. Service Providers: We may engage trusted third-party service providers to assist us in delivering our Services, such as hosting providers, email service providers, and analytics platforms. These service providers are contractually obligated to protect the confidentiality and security of your personal information and are prohibited from using it for any other purpose.
   2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will ensure that the receiving party agrees to handle your personal information in a manner consistent with this Policy.
   3. Consent: We may share your personal information with third parties if we have obtained your explicit consent to do so.
4. Data Security

   We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights
   1. Access and Correction: You have the right to access and update the personal information we hold about you. If you would like to review or modify your personal information, please contact us using the information provided at the end of this Policy.
   2. Opt-Out: You have the right to opt-out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly.
   3. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
6. Children's Privacy

   Our Services are not intended for individuals under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information. If you believe that we may have collected information from a child, please contact us using the information provided below.

7. Changes to this Policy

   We reserve the right to modify or update this Policy at any time. Any changes will be effective upon posting the revised Policy on our website. We encourage you to review this Policy periodically for any updates.

8. Contact Us

   If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

   Correct Steps Education Institute

   Address: B5 & B6, B - Block, Top Floor, Mor Metro Station Gate, Street Number 2
   Sewak Park, Dwarka
   Delhi, 110059, India
   Email: correctstepseducation@gmail.com
   Phone: 97178 77002, 81308 82883

   Please note that this Privacy Policy applies solely to the information collected by Correct Steps Education Institute and does not apply to any third-party websites or services linked to or from our website. We encourage you to review the privacy policies of those third parties.